6.1 Dealing with Unknown and Unwanted Sources
Unwanted sources may have a high degree of traceability or be simply unknown. Where the source is identified, the key information is that the source clearly does not comply with the requirements of the organization's policies, and there is no remedy for this situation. Where remedies can be identified, these should be included in action plans developed with the supplier. The progress of these action plans should then be reviewed periodically, and, if improvements are made, the source may be categorized as a limited knowledge of forest source or higher. If improvements are not made, the source remains unwanted.
Unwanted sources can be identified virtually at any stage in the assessment process and a source that was previously regarded as acceptable may on further investigation be regarded as unwanted. This may be through obtaining further information direct from the supplier or through other parties.
Limited knowledge of forest source may not be regarded as unwanted initially, but if the source remains of limited knowledge after SMART targets have been set, it must inevitably become regarded as unwanted and be dealt with accordingly.
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